Red Lobster's CEO says he's going to transform the chain into 'the most AI-forward restaurant company that exists'

Red Lobster's new chief executive is betting the struggling seafood chain's survival on artificial intelligence, promising to deploy the technology across kitchens, customer service, and supply chains in what amounts to a high-stakes gamble that automation can reverse years of declining sales and store closures. The ambitious pivot comes as the casual-dining sector faces mounting labor costs and consumer spending headwinds, making Red Lobster either a cautionary tale or a blueprint for how legacy restaurant chains might compete in an AI-driven economy. Whether diners will embrace algorithmic ordering and robotic kitchen assistants—or simply avoid the brand altogether—will test whether technology can substitute for the human touch that once defined American dining.

Yahoo Finance·16h ago