Pingo Doce links with SymphonyAI for AI-powered merchandising

Portugal's largest supermarket chain is betting that artificial intelligence can do what human merchandisers have done for decades — predict what shoppers actually want to buy. Pingo Doce's partnership with SymphonyAI marks an escalating shift in European retail, where grocers are now racing to automate the shelf-stocking decisions that have long been a core competitive advantage. If the AI system works as promised, it could reshape how thousands of stores across Europe manage inventory and promotions, threatening the job security of category managers while potentially squeezing smaller competitors who can't afford such technology.

MSN·May 12